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BB Seguridade respects the privacy of our customers. This Privacy Policy explains how we collect, use, disclose and protect your information when you hire our services or interact with us.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. It is important that you visit this page to keep up to date.
This policy was last updated and has been in effect since August 21th, 2020.
Who does this Policy apply to?
This policy is for you, whether you are a customer, employee, user, shareholder, person who relates to BB Seguridade or if you are just visiting our website.
Our affiliated companies have their own privacy policies, which can be accessed here.
Secrecy is very important to us!The confidentiality of your information and your privacy are very important for BB Seguridade. When you come to us, use our services or purchase our products, we take the necessary precautions to ensure the confidentiality, protection and proper use of your personal data.
Your protectionBB Seguridade adopts the best security practices to guarantee the integrity and confidentiality of the data collected, adopting protection mechanisms against misuse, unauthorized access attempts, fraud, damage, sabotage and theft.
Our compromiseWe are transparent with you! As a data processing agent, we determine how and why we use your personal data and, if you want, you can have access to that information.
We are committed to protecting the data we collect and use, ensuring the ethical, transparent and responsible treatment of your personal data, throughout its life cycle.
When and how do we collect your data?In some situations, you provide us with your personal data, in others, they are obtained directly by BB Seguridade.
You provide us with your data when:Our processes are constantly adequate to use only the necessary information.
We repudiate and do not authorize the processing of data for discriminatory, illegal or abusive purposes.
We disseminate the culture of secrecy, privacy and data protection throughout the organization through a permanent awareness and training program.
We monitor the use of personal data and analyze suspicions of undue treatment from a legal and disciplinary point of view.
We have incident response and business continuity plans, which are constantly updated.
We have adopted internal processes and policies that ensure compliance with standards and good practices regarding the protection of personal data.
Know your rightsWhen we share data with third parties, including with companies in the Economic Conglomerate, we only share the data that is necessary to carry out the activities and in accordance with safeguards and good practices.
In the event that the data is processed outside the Brazilian territory, we take all necessary measures to ensure that brazilian laws are observed.
Use of tools such as Google Advertising ID or AnalyticsSome shares with third parties are due to the use of new technologies, such as Google Advertising or Analytics, where data is used on the way you browse our website. We guarantee that no transactional data is shared.
This data is used to offer you a more adequate offer, determine whether our solutions meet your needs and better understand your expectations so that we can improve our products and services.
CookiesCookies are small text files generated during your Internet browsing, which are used by us for authentication, security and personalization of care.
Banco do Brasil's website, www.bb.com.br, www.bb.com.br, has information on security products and services. At this address, we may use “session” cookies, which means that they are deleted when you leave the site or “persistent” cookies that are not deleted and help us to recognize you when you return to the site. That way, we can offer you a personalized product or service.
If you wish, you can block cookies directly in your browser, preventing them from being created. You can also delete cookies already saved through the browser settings you use. But be aware: if you disable, reject or block cookies, certain parts of our website may not work properly.
The Executive Superintendent of Technology, Data and Digital, Daniel Regis Filho, is the DPO of BB Seguridade.
The communication channel with the DPO, for receiving suggestions, criticisms, clarifications and other procedures provided for in the LGPD, is the email: privacidade@bbseg.com.br.
BB Seguridade is part of the Banco do Brasil Conglomerate and shares Banco Brasil's structure and resources to carry out part of its activities. This includes sharing systems that handle personal data and the use of Banco do Brasil's service channels.
Banco do Brasil has channels for meeting the rights of data subjects related to the LGPD. Thus, if you are a customer of BB, your service can be done through the following channels:
BB Seguridade also has its own channel to meet the rights of data subjects, which can be accessed through the form below - BB Seguridade Service Request.
If you a aquired any products or services provided by BB Seguridade´s related companies through other than Banco do Brasil´s channels, or if you want to exercise the rights provided for in the LGPD regarding your personal data processed exclusevily by these companies, below are the links with the orientation for each company:
Updated on September 17, 2020.